Eligibility criteria

Am I eligible?
Can I join if I’m under 19 years old?
What if I have an out-of-province or international licence?
If I have an international driver’s license, am I exempt from having to obtain a Nova Scotia licence?
What if my credit record doesn’t meet CarShare Atlantic’s requirements?

Application follow-ups

How to access my account for the first time once my CarShare membership has been approved?

Memberships and rates

Is it necessary to have a credit card in order to use your services?
Do I have to pay the $500 membership bond to become a member?
How can I figure out which plan is right for me?
How do I pay my bill?
How often am I billed?
How long is a membership term?
Do I have to select the Long Distance when making my reservation or is it applied automatically?

Authorized drivers

If I join CarShare, will my partner be allowed to drive the car?
Can someone else drive the car instead of me?
Can I lend a vehicle?


Is it necessary to have personal car insurance in order to use CarShare Atlantic vehicles?
What is my financial responsibility in case of collision or damage to the car during my booking?

Can I waive my participation in the Damage Protection Plan?
How can I change my Damage Protection Plan option once I am already a member?
What should I do in case of a collision or if a vehicle is damaged during my trip?

What does CarShare’s insurance policy cover?

Car models and available equipment

What makes and models are available from CarShare Atlantic?
Can we smoke in the cars?
Are your cars equipped with winter tires?
Do your cars have automatic or standard transmission?
Do you provide accessories such as baby car seats, bike racks, snow brushes, etc?

How it works / Using a car

How do I access a car and disarm the anti-theft device?
How to end a trip?
Who fuels the car?
How can I get an expense reimbursed?
What should I do if I have a flat tire during my trip?
What do I need to know about using a car in winter?

Specific questions regarding the use of station-based cars

To reserve a car

Access the cars


Ending your trip

Specific questions for FLEX cars

Access the cars



Ending your trip

Billing and credits


Violations and tolls

What should I do if I get a ticket during my trip?
What happens if the car I had parked is towed?
Can I drive on an electronic toll bridge with a CarShare car?

Using CarShare Atlantic elsewhere in the world

How to use Communauto in Quebec?
How to use Communauto in Paris?
How to use Vrtucar in Ontario?